The Club Guide
Frequently Asked Questions
We want to reward our customers for their loyalty. The Private Club gives you access to exclusive rewards and benefits. The more you spend on site, the more and higher level rewards you’ll receive. Unlock higher tiers to receive the best rewards.
As soon as you’ve registered an account, you are enrolled into the Private Club. By creating a Default Club account you are also opting into marketing and communication.
Each €1 you spend on the Default Club Store earns you 1 Private Club point. You can use points as virtual currency to redeem discounts. Accumulating points allows you to reach higher tiers and unlock greater rewards.
Each time you make a purchase at defaultclub.com visit the Private Club and redeem your reward.
This code will automatically generated on screen ready for you to copy and paste into the promo code box on the checkout page.
Members cannot be demoted from a tier if they redeem points which takes them below a tier threshold.
Once you rank up a tier you will never drop back down below that tier you have earned.
Active points is the total number of points earned in the last 12 months. These points can be used to redeem credits under the redeem points section.
Lifetime points is the total number of points earned relating to your total spend since joining the Private Club.
Simply log into your account, go to Private Club and your current points balance will be displayed on your profile dashboard.
Yes, active points expire after 12 months from your last purchase.
Please contact our support team on firstname.lastname@example.org